Frequently Asked Questions
Everything you need to know about your game-day gear.
How long does shipping take for team uniforms?
Standard shipping takes 3-5 business days, but custom team jerseys and personalized equipment typically require 7-10 business days for production before shipment.
What is your return policy on sports equipment?
We offer a 30-day return policy on most items. Products must be in original, unused condition with tags attached. Please note that customized apparel and protective mouthguards are final sale.
Do you offer bulk discounts for school athletic departments?
Yes, Varsity Shop provides tiered pricing for bulk orders of 15 items or more. Contact our sales team via the 'Team Sales' page for a personalized quote.
How do I know which size to order for my athlete?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to the guide as sizing can vary between brands like Nike, Adidas, and Under Armour.
Are your products covered by a manufacturer warranty?
Most of our equipment, including bats and helmets, comes with a standard manufacturer warranty against defects. Keep your digital receipt as proof of purchase for any warranty claims.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For school districts, we also accept official Purchase Orders upon credit approval.